Policies

CPR Classes – Cancellation Policy

  • More than 3 business days before your course: If you cancel more than 3 business days before your course you will be refunded the amount you paid minus the 5% refund fee.

    More than 3 business days before your course, if you need to reschedule: Students requesting transfer into another class will be charged a $25 fee.

    0 – 3 business day of your course: If you cancel for any reason within 3 business days of your course you will forfeit the course cost and be required to re-register.
    Within 3 business days of the class: No rescheduling

EMS Classes – Cancellation Policy

  • Special policies are in place and you will need to read the policy and procedure handbook.

Shipping / Return Policy

  • Orders are usually shipped via USPS or UPS
  • Orders must be inspected upon delivery.  Items can be returned up to 30 days after purchase.  Items must be in original condition, tags must be attached and garments must not have been washed.
  • If you need to return an item from your order you must contact Respond Right for an authorization number prior to mailing your item.
  • Return postage is your responsibility and we suggest you insure your package.