• All refunds are subject to a 5% refund fee.  5% will be deducted from your refund.

CPR Classes – Cancellation Policy

  • This class is NON-REFUNDABLE  if cancelled within 10 days of scheduled class.
  • $25 fee if class is re-scheduled within 24 hours.

EMS Classes – Cancellation Policy

  • Special policies are in place and you will need to read the policy and procedure handbook.

Shipping / Return Policy

  • Orders are usually shipped via USPS or UPS
  • Orders must be inspected upon delivery.  Items can be returned up to 30 days after purchase.  Items must be in original condition, tags must be attached and garments must not have been washed.
  • If you need to return an item from your order you must contact Respond Right for an authorization number prior to mailing your item.
  • Return postage is your responsibility and we suggest you insure your package.